UK parcel delivery company Evri is suing the BBC for libel and seeking £1.2 million in damages. That amount represents the lost business that the firm claims it has suffered as a result of the Panorama documentary Evri: Where’s My Parcel?
Panorama reporter Zoe Conway interviewed Evri couriers, who complained that the company reduced its per-parcel payment rate to the extent that “they couldn’t make a living if the accepted the pay cut.” The programme was broadcast on 15th December 2025 on BBC1, and repeated five days later on BBC2, and is still available on the BBC’s iPlayer streaming service.
In its lawsuit, filed at the High Court in London, Evri stated that Panorama falsely accused the company of “exploitative business practices designed to reduce pay for its couriers, with the result that they are regularly unlawfully paid less than the national minimum wage”. It is also seeking an injunction to prevent the BBC from repeating or streaming the programme in future.
Panorama reporter Zoe Conway interviewed Evri couriers, who complained that the company reduced its per-parcel payment rate to the extent that “they couldn’t make a living if the accepted the pay cut.” The programme was broadcast on 15th December 2025 on BBC1, and repeated five days later on BBC2, and is still available on the BBC’s iPlayer streaming service.
In its lawsuit, filed at the High Court in London, Evri stated that Panorama falsely accused the company of “exploitative business practices designed to reduce pay for its couriers, with the result that they are regularly unlawfully paid less than the national minimum wage”. It is also seeking an injunction to prevent the BBC from repeating or streaming the programme in future.
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